Try restarting your computer once. If there are frequent disconnections then you need to check with your internet service provider. In case the problem persists, please write to us at support@deccanrummy.com. There could be times when your unstable internet connection might prevent you from accessing our multiplayer rummy games. If our servers detect any such disruption, you will receive a pop up informing you about the disruption. Your game will resume once the connection is back up. Other times the issue could be a server outage. It is an issue with our Internet service providers and we might do our best to return to normalcy but the responsibility of resolving the outage lies entirely in the hands of the Service Providers. DeccanRummy.com is not responsible for any loss resulting from the cancellation of games due to service outages caused by failures of our service providers, computer viruses, natural disasters or any other reason which is beyond our control. We recommend our users to play rummy games on a single browser without opening multiple tabs. Also, try not to access other applications and software that consume a lot of bandwidth while playing classic rummy card games at Deccanrummy.com. Playing rummy in a clogged up browser always results in some kind of disruption.